Technology
- Superior reliable technology
- No mouse needed, operate in stealth mode with shortcuts.
- Point and click for those not yet familiar with shortcuts.
- Multi Platform.
Paperless
- Save the planet, use Email rather than paper prints if desired.
- SMS reminders.
- Marketing via email.
Admin
- Easy management of system information, tax settings, invoice, receipt, and statement messages.
- Fast easy management of category tables.
- Easy management of operator permissions.
- Easy management of suppliers and laboratories.
- Performance analysis of category sales and dispensing.
- Performance analysis of goods sales per owner.
- Performance analysis of owner expenditure.
- Analysis of owner debt.
- Export of analysis results in graphical format.
Reception
- Search for customer from, Surname, Account number, Initials, Title, Physical address, Postal address, Telephone numbers, and by Patient.
- On successful search, table immediately shows all Patients with Pet number, Pet name, Species, Breed, Sex. Colour, Birth date, Vaccination status, Status (Alive or deceased), and vicious Indicator.
- Warning of outstanding balance.
- Warning of bad debt.
- Warning of dangerous animal
- Warning of deceased animal (avoid embarrassing situations)
- Tab bar with tabs to quickly access common functions, Dispense, Vaccination history, Patient details, Client details, Complaint queue, Invoice and Receipt histories, Receipt function, Appointment book, and Utilities for periodic tasks.
Consult
- Fast selection of clients and patients from queues.
- Requested vet, and complaint visible for all queued patients.
- Comprehensive Imaging and Document facilities
X-Rays, Lesions, Photos, Dental, Client - Scanner, including networked scanner support.
Dispense
- Include initial of dispensing vet or receptionist.
- Fast search for items from available categories.
- Real time calculation of price before invoicing.
- Editing of items already added to invoice, including removal of them.
- Ability to leave invoice "open" for further items to be added later on.
- Facility to generate printed quotes.
- Returned goods.
- Auto Procedures that automate the task of entering routine information for common procedures.
- Automatic remarks can be associated with any items to be dispensed.
- Auto remarks can contain parameter prompts.
- Parameter prompts may have default values.
Vaccination
- Vaccination history display ordered by date.
- Facility to correct information.
- Facility to add old Vaccination records.
Patient
- Provides fields that allow existing pets details to be modified.
- Easy addition of new pet. Search facility for pets breed avoids spelling errors.
- Simple toggle button to set/reset Vicious indicator.
Client
- Provides fields that allow existing clients details to be modified.
- Easy addition of new clients.
- Simple toggle button to set/reset bad debt indicator.
- Simple toggle button to set/reset alternate language indicator.
- Email support.
- Notes field to add information to assist with client impression.
Complaint
- Simple interface to queue patient into one of three queues.
- Field allows for preferred vet selection.
- Consult, Hospital, and Misc. queues.
- Ability to remove or change information pending in queue.
Invoice
- Tabular displays of invoices and receipts, ordered by date, and arranged side by side for convenient comparison.
- View and optional reprint of Invoices.
- View and optional reprint of Receipts.
Receipt
- Simple interface providing current outstanding balance.
- Real time calculation of change due.
- Automatic entry of amount tendered for Credit card and Cheque payments.
- Fast cash notes.
Utility
- Transfer Pet.
- Merge Client.
- Merge Pets.
- Purge Pet.
- Purge Client.
- Input Stock.
- View and/or Print of
- Full history
- Vaccination history
- Medical history (excludes good purchased)
- Hospital sheets.
- Anaesthetic consent forms
- Euthanasia consent forms
- Post Operative Instruction forms
- Statement
- Journal trail
- Invoice audit trail
- Order forms
- Schedule drug tracking
- Print mail runs for
- Statements.
- Reminders.
- News Letter.
- Email Letter.
- System backups
- Cash Up.
- Month End.
- Specimen Submission editor.
- Medication label printing.
Images
- X-Ray image history
- Dental image history
- Lesion image history
- Photo image history
- Client image history
Appointment Book
- Appointment book for each vet or consultant.
- Search from appointment book.
- Add to appointment book from system database.
Hardware
- Dot matrix printers
- Slip printers
- Laser/Ink jet printers
- Label printers
- Cash drawers
- Bar code scanners
- Epson pole display
- Linux and/or Windows support
